Amman’s resilience journey

Amman is one of the Middle East’s most thriving metropolises. It is the political, cultural, and commercial center of Jordan, and a regional economic powerhouse.

The city hosts refugees who have fled regional conflicts over the last two decades, which has increased the pressure on the city’s infrastructure and on its ability to deliver basic services.

Amman is struggling with a lack of natural resources including energy and water. This renders the city extremely reliant on imports from the wider region, compounded by increasing demand from the city’s growing population.

While Amman benefits from well-managed road, tunnel, and bridge infrastructure, there are few reliable public transport alternatives, meaning that residents rely heavily on cars.

Amman also faces climate-related challenges. Exceptionally heavy rains often lead to flooding in lower-lying areas of the city, while its elevation exposes it to hazardous blizzards. Recent snowstorms have paralyzed the city, affecting schools, transportation, and the power grid. Amman has responded to these disruptions by establishing protocols for emergency operations, including rapid-response communications centers and elaborate community coordination processes.

Meet the Chief Resilience Officer

Nisreen Dauod

Acting Chief Resilience Officer

Nisreen Daoud is the Acting Chief Resilience Officer of Amman. She previously held the position of Deputy Chief Resilience Officer. In 1999, Nisreen joined the Greater Amman Municipality (GAM), where she has held responsibility for major projects such as the King Hussein Memorial International Competition. She has served as Designer and Co-designer on several GAM projects, and as Project Coordinator for the King Abdullah II Park Project, as well as for the drafting and implementation of the Amman Resilience Strategy.

Nisreen is a senior architect with over 20 years’ experience in the fields of architectural and landscape design, technical coordination, strategic planning, and resilience and sustainability. She has always been passionate about continuous learning and development.

Nisreen holds a BE in Architectural Design from Petra University in Amman.

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