🎛️City Operations & Coordination Centers
Rio de Janeiro
Cities establish centres that integrate data, operations and interagency coordination to support real-time decisions, manage shocks and strengthen their ability to respond and adapt under pressure.
How cities are applying it
- In Rio de Janeiro, the Center of Operations (COR) brings together agencies responsible for transport, utilities, emergency management and public safety. The centre provides real-time monitoring of floods, heatwaves, landslides and large public events and serves as a shared hub where risk information, alerts and operational decisions are managed collectively. This integrated setup enables quicker responses and more coherent action across teams that typically work in separate systems.
These centres show how cities can strengthen anticipation, coordination and response by aligning early warning with real-time operations and breaking down operational silos.
Why it matters
Urban systems are highly interdependent. When a shock occurs, delays or misalignment between agencies can amplify impacts. Operations and coordination centres improve situational awareness, accelerate decision-making and ensure that transport, utilities, emergency services and communication teams act with a unified picture of risk. This supports more reliable service delivery and reduces harm during crises.
Who is involved
• Emergency management and public safety agencies
• Transport and mobility authorities
• Utilities and infrastructure operators
• Meteorological and early-warning teams
• Communication and city operations units