💬 Community Risk & Perception Assessment Tools

Calgary Greater Manchester Houston Melaka Milan

Cities use tools to map local risks, understand community perceptions and identify barriers to resilience so plans and actions are grounded in real experience.

How cities are applying it

  • The Climate Resilience Measurement for Communities (CRMC), applied in Houston, Greater Manchester, Melaka and Milan, captures how different groups perceive vulnerability, trust institutions and navigate daily risk. This helps cities understand the social conditions that shape exposure and resilience.
  • Calgary combines resident insight with neighbourhood heat mapping to reveal how people feel and experience heat across the city. This approach exposes local hotspots and discomfort zones that conventional datasets often miss.
  • In Melaka, community dialogue validated local microclimate measurements that recorded temperatures far higher than national station data, showing the importance of integrating lived experience with physical measurements when assessing heat risk.
  • Cities also draw on global datasets such as the Lloyd’s World Risk Poll, which surveys households worldwide to understand how people perceive safety and climate-related hazards. These insights help benchmark local findings against wider trends.

Together, these approaches show how cities are grounding resilience strategies in social realities and designing interventions that are more targeted, equitable and trusted by the communities they serve.

Why it matters

Understanding how residents perceive and experience risk helps cities identify blind spots that technical assessments overlook. Perception data reveals who feels unsafe, who lacks access to information or services and which interventions communities are most likely to trust and use. Integrating these insights with physical risk data leads to more accurate planning, better outreach and stronger relationships between institutions and communities.

Who is involved

• Community organisations and resident groups
• Public health, planning and social development teams
• Climate and risk assessment specialists
• Academic partners supporting surveys and analysis
• Local and global organisations providing perception and risk data