🧑‍💼 Institutional Leadership Roles for Urban Resilience

Athens Cape Town Lagos Melbourne Metropolitan Guadalajara Milan Mumbai Oakland Penang Rio Santiago Sydney

Cities are creating dedicated leadership roles that coordinate across departments, champion resilience priorities and ensure integrated action on climate, risk and community wellbeing.

How cities are applying it

    • Across more than 90 cities worldwide, Chief Resilience Officers have become one of the strongest governance innovations in modern urban practice. They provide a clear focal point for coordination, strategy and long-term priority setting.
    • Cities from Milan to Metropolitan Guadalajara, Penang to Oakland and Cape Town to Sydney have embedded CROs within government structures to bridge departments, align policies and improve delivery.
    • As heat pressures intensify, cities such as Athens, Santiago, Cape Town and Melbourne have appointed Chief Heat Officers to fast-track adaptation in planning, health and social services.
    • Global partners including C40 Cities are supporting cities like Mumbai, Rio and Lagos to strengthen resilience governance through mayoral accelerators, climate budgeting and cross-departmental coordination.

Taken together, these roles signal a global shift toward empowered, cross-sectoral leadership inside city government that strengthens decision-making and accelerates action.

Why it matters

Strong leadership is essential for navigating complex climate and urban pressures. These roles help cities coordinate decisions across departments, maintain continuity through political cycles, mobilise partnerships and keep resilience priorities visible in daily governance. They support faster, more consistent delivery and help cities plan with clarity in a period of rising risk and uncertainty.

Who is involved

• Mayor’s offices and executive leadership
• Resilience, climate and sustainability teams
• Planning, infrastructure and finance departments
• Health, emergency management and social services
• External partners supporting capacity and governance reforms